jilie's Privacy Policy

Last Updated: January 2026

1. Introduction

jilie is an online casino and betting platform operated for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy describes how jilie collects your personal information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties.

By using our platform, you are considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please contact us before using the platform.

2. What Information We Collect

The following types of information are collected based on the requirements of registration and service delivery on jilie:

2.1 Identity Information

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• National ID card or passport number (for identity verification)
• Email address
• Mobile phone number

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Session logs and records of activity on the platform
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity

• Game history, bet amounts, and results
• Time spent on the platform and usage patterns
• Records of promotional offer acceptance and use

3. Purpose of Data Collection

jilie collects and processes personal information only for specific and legitimate purposes. The purposes for which we use information are as follows:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To properly operate gaming, betting, and payment services.
• Age Verification: To confirm that every user is at least 21 years of age.
• Financial Security: To prevent fraud, comply with anti-money laundering regulations, and verify transactions.
• Customer Support: To improve the support service provided via live chat and email.
• Responsible Gaming: To monitor signs of excessive gambling and provide assistance when needed.
• Platform Improvement: To improve the quality of services and enrich the user experience.
• Communication: To inform you of important policy changes, security alerts, or account-related information.

4. Data Storage & Security

jilie applies industry-standard technical measures to protect your personal information.

4.1 Encryption

All our data transmissions are secured through SSL (Secure Sockets Layer) encryption. This means that all information exchanged between your browser and our servers remains encrypted and cannot be read by third parties.

4.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be kept for a specified period due to legal obligations. Once no longer relevant, information is securely deleted.

4.3 Access Control

Only authorized personnel and service providers who need access for processing purposes will have access to your personal information. All access is governed by strict security protocols.

5. Sharing Information with Third Parties

jilie never sells or rents your personal information. However, certain information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to facilitate bKash, Nagad, Rocket, Upay, and bank transfer services is shared with the relevant financial institutions.
• Technology Partners: Technology providers essential to operating the platform use limited information under contract.
• Legal Obligations: Where providing information is required by court order or by law at the request of authorities.
• Fraud Investigation: To assist relevant authorities in investigating fraud or illegal activity.

In any circumstance where information is shared, it will only be to the extent necessary and for the specific purpose.

6. Cookie Policy

The jilie website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve our services.

6.1 Use of Cookies

• Essential Cookies: Essential for maintaining login status and ensuring security.
• Functionality Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand platform usage and improve services.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.

7. Your Rights

You have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to Object to Processing: You may object to the processing of your information in certain ways.
• Right to Data Portability: You may request your information in a structured format.
• Right to Withdraw Consent: Where information processing is based on consent, you may withdraw that consent at any time.

To exercise any of the above rights, contact us directly.

8. Protection of Minors

jilie strictly prohibits use of the platform by anyone under the age of 21. We never knowingly collect personal information from minors. If we receive evidence that a user is under 21, the relevant account will be closed immediately and the collected information will be deleted.

If you believe a minor has registered on our platform, please notify us immediately.

9. International Data Transfers

Our servers and service providers may be located in various countries. If your information is transferred outside Bangladesh, we ensure that the receiving country has adequate data protection standards and that appropriate contractual safeguards are in place.

10. Changes to the Policy

jilie reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you as far in advance as possible — via notification to your registered email or a clear notice on the platform. The updated policy will take effect from the date of publication.

Continued use of the platform after a policy change will be considered as your agreement to the new policy. The latest policy will always be available on this page.

11. Response to a Data Breach

In the event of a data breach, jilie will take the necessary steps immediately. If the breach poses a risk to your rights and freedoms, we will notify you within the timeframe required by applicable law. Our technology team monitors security around the clock and is prepared to respond to any threat.

12. Compliance & Applicable Law

This privacy policy has been drafted in accordance with applicable data protection laws and regulations. jilie follows fair data processing principles in all its operations. The platform keeps your information secure through SSL encryption and advanced security measures.